customer agreement

Rental Terms and Care Coverage

Operational draft rental, care coverage, and logistics terms.

Version 2026.03Published 3/13/2026Status active

Rental Terms and Care Coverage

Operational draft. Final legal review is pending.

Rental term

Each artwork rental follows the interval and renewal setting selected at checkout.

Delivery and pickup

Delivery windows are requested at checkout and confirmed separately. Pickup scheduling occurs at the end of the rental period or when otherwise approved.

Care coverage

Care coverage pricing and scope are presented at checkout. Coverage does not apply to all forms of intentional misuse, fraud, or excluded loss events.

Damage and loss

Customers must promptly report damage, theft, or condition issues. Additional charges may apply when loss or damage falls outside coverage or approved wear.

Returns and changes

Reschedules, cancellations, swaps, and service visits may be subject to review, scheduling limits, and fees.